Besides taking advantage of the cost savings our subscriptions (e.g. Total Wellness Plans) offer over purchasing the individual elements included in Total Wellness Plans (e.g. sessions/appointments, Infoceuticals), you also enjoy additional benefits extended only to our subscription members, such as priority treatment for booking appointments, products and content available only to members and discounts on […]
We offer several distinct subscription-based Total Wellness Plans. A plan has a specific subscription term period e.g. six (6), or twelve (12) months, and includes numerous services and additional membership benefits, as outlined on our website under “Services”. The subscription term period of a Total Wellness Plan usually equals the total number of our bioenergetic […]
Our staff is ready to help you. Please contact our office during regular office hours by calling us at 1-855-688-3760 and selecting option 3, or by emailing us assistance@juneva.com. If it is billing related, see the FAQ about how to get assistance with a bill or statement.
No. Every client will need to have their own subscription-based Total Wellness Plan or use individual Total Wellness Sessions under the pay as you go option.
Unless stated otherwise recurring payments of the subscription fee will be charged automatically monthly (starting on the purchase date) to your account that you establish for use of our services (your “Billing Account”). You should expect to see an email notification with a receipt shortly after your account is charged. Please make sure you keep […]
Yes, you can do that online via our website within your account under “Payment Methods” or contact our office during regular office hours by calling us at 1-855-688-3760 and selecting option 3.
Yes, you can do that online via our website from within your account under “Vouchers” where your Total Wellness Session appointment voucher will show how many times it had been used or contact our office during regular office hours by calling us at 1-855-688-3760 and selecting option 3, or by emailing us assistance@juneva.com.
All unused Total Wellness Session appointments included in your subscription remain available for up to sixty (60) days after your subscription term expires, thereafter they will be lost.
Yes, you can. While recurring payments for a subscription occur automatically monthly, there is no restriction on how many Total Wellness Session appointments included in your subscription you can use within one month. Depending on your personal health and wellness situation and as recommended by your practitioner there may be times, although not common, when […]
You can purchase a subscription-based Total Wellness Plan at any time and purchase additional individual Total Wellness Sessions while you have a subscription-based Total Wellness Plan. You also have the option to not renew your subscription after it expires and switch to the pay as you go option by purchasing individual Total Wellness Sessions only. […]
Yes, at the time of renewal after your subscription term expires you can purchase a different subscription-based Total Wellness Plan.
You can simply renew your subscription online from within your account, or switch to a different one by purchasing the respective Total Wellness Plan in our online shop. You can also contact our office during regular office hours by calling us at 1-855-688-3760 and selecting option 3, or by emailing us assistance@juneva.com.
All subscriptions (e.g. Total Wellness Plans) are non-cancellable for the term period and non-refundable. After your subscription term expires you have sixty (60) days to use any unused Total Wellness Session appointments) that were included in your expired subscription, thereafter they will be lost.
