Frequently asked questions.

Regular follow-up appointments focus on continuing your healing journey and address any new health and wellness challenges you may face. Achieving health and well-being is a lifelong journey and our body-field is dynamic and will continue to experience distortions. Regularly restoring our body's homeostasis can lead to impressive states of overall health, energy, and vitality. It is also a great opportunity for you to explore additional program elements with your practitioner that may prove beneficial such as the Choice Point or SuperCharged courses. These can help you become healthier, reduce your stress levels and become better able to nurture yourself. They may also enhance your ability to shift limiting mind-body patterns to better aid your personal growth, foster healthier relationships and feel invigorated with a new-found purpose and higher consciousness.

Otherwise, the procedure is the same as it is for the first appointment. For in-person visits in a clinic location it is enough to arrive five (5) minutes before your scheduled appointment, as there is only a minimum of check-in formalities to be taken care of. For Telehealth (remote) sessions we recommend you start your preparations for your scheduled appointment ten (10) minutes before joining the session.

We will provide you also with a short follow-up self-assessment form electronically (for example, via email or our website). We kindly ask that you to fill out the form before your appointment.

Usually there is a month interval between your follow ups. This of course varies depending on your particular case and needs. Clinical experience shows that additional miHealth sessions, PEMF sessions, or RestStation sessions in between visits can benefit the therapy progress.

No, unless specifically requested by your practitioner you don’t need to provide any medical records from your current provider(s).

No. Please avoid any strenuous activities such as working out, or eating heavy meals just before your scheduled appointment. Please, dress comfortably and prepare any questions you may have for the practitioner.

Yes, for your convenience we provide both options to you. You can choose the option that works best for you at the time of booking your appointment. Prior to your first Telehealth (remote) session you will need to purchase a NES Mobile scanner device, or a NES miHealth device, so you can get set up for participating in a Telehealth (remote) session. Keep in mind when you book the appointment to allow enough time prior to your scheduled appointment for (a) the scanner to arrive via shipping carrier; and (b) for you to complete the necessary pre-requisite installations and configurations as outlined in our Telehealth Setup information. Depending on your location you should allow for least 7-10 business days for the scanner to arrive.

Please note, it may be possible that your health and wellness condition cannot be handled via Telehealth (remote), or that your technology setup may not be sufficient to allow us to provide the Services to you via Telehealth (remote). In that case, we can only provide in-person Services in our clinic.

If you have one of our Total Wellness Plan subscription memberships, you can use your appointment voucher to book either an In-Clinic or Telehealth (remote) appointment. However, be aware that there is no price adjustment/refund for services that are normally included with your specific "In-Clinic" plan, but we can't perform in a Telehealth session (e.g. miHealth and RestStation therapy etc.).

You may bring someone to the appointment with whom you are comfortable who will not hinder your ability to talk freely and honestly. They may be asked to stay in the waiting area, if either you, or the practitioner, feels their presence impedes your ability to share information or us to provide proper care.

You can bring children with you, but no childcare or supervision is offered by us. We must insist that you bring a responsible person along to watch children during your appointment.

We ask that you reschedule the appointment as we don’t perform any Services for children under the age of eighteen (18) years without their parents or guardians present at the appointment.

Please remember that we require twenty-four (24) hour advance notification to reschedule appointments.