For your convenience, we have listed many of the questions we often receive and provided you with our responses here. Feel free to contact us with any of your questions via email to assistance@juneva.com, or call us at 1-855-688-3760 and select option 3.
3 - Therapy
We recommend starting with an Initial Total Wellness Session so you can experience the complete bioenergetic approach, and then switch to a 6- or 12-months subscription-based Total Wellness Plan for your regular follow up Total Wellness Session appointments. The subscription-based Total Wellness Plans let you enjoy additional benefits and provide cost-effective coverage for regularly restoring your body’s homeostasis on your lifelong journey to achieve and maintain optimal health and wellness so you can live your life to the fullest potential.
4 - Subscription
We offer several distinct subscription-based Total Wellness Plans. A plan has a specific subscription term period e.g. six (6), or twelve (12) months, and includes numerous services and additional membership benefits, as outlined on our website under “Services”.
The subscription term period of a Total Wellness Plan usually equals the total number of our bioenergetic Total Wellness Session appointments that are included in the subscription (unless stated otherwise), so for example the six (6) months Total Wellness Plan enables you to receive six (6) bioenergetic Total Wellness Session appointments. The subscription may also include other therapy sessions, such as miHealth therapy, RestStation vibroacoustic therapy, or PEMF therapy, as outlined on our website under "Services".
While recurring payments for a subscription occur automatically monthly (same day of the month), there is no restriction on how many Total Wellness Session appointments included in your subscription you can use within one month. Depending on your personal health and wellness situation and as recommended by your practitioner there may be times, although not common, when more than one Total Wellness Session appointment in a month might be beneficial.
The recurring payments of the monthly subscription fee for a specific Total Wellness Plan will be charged (starting on the purchase date) automatically to your account that you established for use of our services (your "Billing Account"). The subscription term period commences on the purchase date and ends when the term period expires (e.g. after six (6), or twelve (12) months). When the subscription has expired you can renew the same subscription, switch to a different Total Wellness Plan or go back to individual Total Wellness Sessions.
While you have a subscription you can also add individual sessions/appointments such as Total Wellness Sessions, miHealth Sessions, Body-Field Scan Sessions, PEMF Sessions, or RestStation Sessions and take advantage of your membership discount pricing.
With a subscription you simply book an appointment for your next bioenergetic Total Wellness Session appointment using an electronic Total Wellness Session appointment voucher you will find in your account after you purchased or renewed a subscription. At the time of booking the appointment you can use your Total Wellness Session appointment voucher on checkout to pay for the Total Wellness Session appointment as long as you have at least one unused Total Wellness Session appointment remaining on your Total Wellness Session appointment voucher. After placing the order, one (1) Total Wellness Session appointment will be automatically deducted from your remaining Total Wellness Session appointments that are included in your Total Wellness Plan. The same principle applies for any other therapy voucher that may be included in your Total Wellness Plan.
Shipping costs for Infoceuticals that are included with your Total Wellness Plan will be charged to your account that you established for use of our services (your "Billing Account"). Unless otherwise stated in the details of a specific Total Wellness Plan, we offer free shipping to destinations within the United States. For all other destinations actual shipping charges will apply.
Our Total Wellness Plans are non-cancellable for the term period and non-refundable.