For your convenience, we have listed many of the questions we often receive and provided you with our responses here. Feel free to contact us with any of your questions via email to assistance@juneva.com, or call us at 1-855-688-3760 and select option 3.
2 - Appointment
When you appear more than fifteen (15) minutes late to your scheduled appointment without prior notification, we consider this a missed appointment, and this will appear as a “No Show” appointment on your account. Penalty fees may apply after the first occurrence (see our terms and conditions for further details).
We will make a sincere attempt to fit you in on the same day but may have to ask you to reschedule your appointment.
Category:
2 - Appointment
If you need to reschedule your appointment, we require that you notify us at least twenty-four (24) hours in advance of your appointment start-time to avoid any late cancellation/no show fees that your account may be charged with in accordance with our terms and conditions.
To make any changes to your appointment, please send us an email to appointments@juneva.com, or call us at 1-855-688-3760 and select option 2. You can also simply cancel an upcoming appointment online from your account, but you will have to contact us to reschedule the appointment.
Category:
2 - Appointment
No. Clients must contact us directly, or use their account to book appointments online via our Website or App. You can book appointments for your minor children - see the FAQ about scheduling an appointment for other family members for further details.
Category:
2 - Appointment
