For your convenience, we have listed many of the questions we often receive and provided you with our responses here. Feel free to contact us with any of your questions via email to assistance@juneva.com, or call us at 1-855-688-3760 and select option 3.
2 - Appointment
Yes, we work with children of all ages. For us to perform any Services for children under the age of eighteen (18) years, their parents or guardians must consent and agree on their behalf to our terms and conditions, register an account for them, and be present at their appointments.
You can book appointments for your children under the age of 18 years using their account. Following our appointment policy, you will be required to pay in advance for their appointment at the time of booking, or use the child’s Total Wellness Plan subscription, if they have one. To book their appointment online via our Website or App, you must log into your child’s registered account.
You can bring children with you, but no childcare or supervision is offered by us. We must insist that you bring a responsible person along to watch children during your appointment.
We ask that you reschedule the appointment as we don’t perform any Services for children under the age of eighteen (18) years without their parents or guardians present at the appointment.
Please remember that we require twenty-four (24) hour advance notification to reschedule appointments.