For your convenience, we have listed many of the questions we often receive and provided you with our responses here. Feel free to contact us with any of your questions via email to assistance@juneva.com, or call us at 1-855-688-3760 and select option 3.
You should arrive five (5) minutes (fifteen (15) minutes for new clients) before your scheduled appointment, to fill out any necessary client forms and take care of other check-in formalities.
It is helpful if you have received any forms from us prior to your appointment (for example, via email), to fill them out at your convenience, and then bring them with you to your appointment, or return them to us electronically via email to assistance@juneva.com before your appointment.
If you are attending via Telehealth (remote) session, we recommend you begin preparations for joining the session ten (10) minutes before your scheduled appointment. If this is your first Telehealth (remote) session, then more time might be needed to run through some initial setup procedures. Please see our Telehealth Setup for further details.