For your convenience, we have listed many of the questions we often receive and provided you with our responses here. Feel free to contact us with any of your questions via email to assistance@juneva.com, or call us at 1-855-688-3760 and select option 3.
2 - Appointment
If you need to reschedule your appointment, we require that you notify us at least twenty-four (24) hours in advance of your appointment start-time to avoid any late cancellation/no show fees that your account may be charged with in accordance with our terms and conditions.
To make any changes to your appointment, please send us an email to appointments@juneva.com, or call us at 1-855-688-3760 and select option 2. You can also simply cancel an upcoming appointment online from your account, but you will have to contact us to reschedule the appointment.
Category:
2 - Appointment
4 - Subscription
All subscriptions (e.g. Total Wellness Plans) are non-cancellable for the term period and non-refundable. After your subscription term expires you have sixty (60) days to use any unused Total Wellness Session appointments) that were included in your expired subscription, thereafter they will be lost.
Category:
4 - Subscription
