Frequently asked questions.

Unless stated otherwise recurring payments of the subscription fee will be charged automatically monthly (starting on the purchase date) to your account that you establish for use of our services (your "Billing Account"). You should expect to see an email notification with a receipt shortly after your account is charged.

Please make sure you keep your account details and payment methods information up to date within your online account on our website.

Unfortunately, no. Our Services are currently considered “alternative medicine” and therefore are not a covered benefit under most health care benefit plans, health insurance plans, Medicaid, or Medicare.

If you have a health spending account (HSA) or flexible spending account (FSA) you may want to check with your provider, if, and under what circumstances “alternative medicine” therapy costs may be covered as eligible expenses and for which your primary care physician may need to complete a Medical Determination Form. Clients with an HSA card have successfully used it to pay for our services and products without the need of their primary care physician.

We do not submit for any reimbursement/payment on behalf of our clients to any health care benefit plans, health insurance plans, Medicaid, or Medicare.

We accept all major credit and debit cards (Visa, MasterCard, American Express, Discover, JCB, and Diners Club), as well as PayPal, Klarna*, Bitcoin, and our gift vouchers. We do not accept checks, and for your safety and ours we do not accept cash.

 *currently only available for United States and not all services and products.

Our staff is ready to help you. Please contact our office during regular office hours by calling us at 1-855-688-3760 and selecting option 5, or by emailing us billing@juneva.com.

You have thirty (30) days from the date of purchase to return any unused/unopened items for a full refund or exchange. Appointments (e.g. Total Wellness Sessions, miHealth Sessions, RestStation Sessions etc.), and subscriptions (e.g. Total Wellness Plans), downloadable items (e.g. MP3 audio files), lab tests, and gift vouchers are final and non-refundable. Please see our return and refund policy for further details.