What is your appointment policy?
Our practitioners are available by appointment only. For an appointment you will be required to pay in advance for the appointment at the time of booking. When you have one of our Total Wellness Plan subscriptions then the appointment will just be deducted from your remaining unused Total Wellness Session voucher balance.
Appointments can be booked online via our Website or App, or by calling us during regular office hours at 1-855-688-3760 and selecting option 2.
We are committed to providing all of our clients with exceptional care. Occasionally client appointments take longer than scheduled. When this happens, your patience is appreciated. A sincere attempt is made to adhere to the appointment schedule as much as possible. Our staff will advise you if the practitioner is significantly behind schedule.
When a client cancels or misses an appointment without giving proper notice, it prevents another client from being seen. Therefore, we ask you to be courteous and contact us promptly if you are unable to attend an appointment. Appointments are in high demand, and your early notification will allow another client access to timely care.
If it is necessary to change your scheduled appointment, we require that you notify us at least twenty-four (24) hours in advance of your appointment start-time to avoid any late cancellation/no show fees that your account may be charged with in accordance with our terms and conditions.
